Wallet Security Notes
Every action that moves funds deserves a second look. This page is the second look.
Wallet actions — deposits, withdrawals, transfers — are the moments where careful trading meets careless approvals and funds disappear. The terminal exposes the controls; verifying the destination, amount, network, and asset is on you.
Approve nothing on autopilot
The wallet prompt is the last line of defence. If anything in it doesn't match your intent, cancel and re-check.
Before Depositing
Before sending funds to a GraphDex wallet address:
Confirm the URL. You are on the official terminal — bookmark it; don't trust search results.
Confirm the network. Solana ≠ Ethereum ≠ BSC. Wrong network = potential permanent loss.
Copy the destination address carefully. Verify the first and last 4–6 characters by eye.
Send only supported assets. Tokens outside the supported list may be unrecoverable on the GraphDex side.
Consider a test transfer first. A small initial transfer verifies the chain end-to-end before you commit a larger amount.
Funds sent to the wrong network or an unsupported address may be permanently unrecoverable. There is no support ticket that fixes a wrong-chain send.
Before Withdrawing
Before submitting a withdrawal:
Confirm the destination wallet address. Same care as for a deposit.
Confirm the asset and amount. Read every digit; small typos compound.
Leave enough balance for network fees. Some chains require native-asset balance to broadcast.
Read the wallet prompt before approving. The prompt is the source of truth, not the terminal preview.
Verify in a block explorer. When possible, confirm the completed transaction on-chain.
If the destination, asset, amount, or network shown in the wallet prompt doesn't match your intent — do not approve. Cancel and start over.
Transfers Between Wallets
When using Transfer to move funds between wallets in your own account:
Confirm both sides of the transfer — source AND destination wallet.
Match the wallet labels to the strategy / account separation you actually intend.
Avoid moving funds between wallets while placing time-sensitive trades — the two flows compete for attention.
A misrouted internal transfer is recoverable, but it's still a self-inflicted delay.
Seed Phrase Safety
GraphDex support, community moderators, and team members never need your seed phrase. Anyone asking for it is impersonating support.
Do not enter your seed phrase into forms, support chats, DMs, or unofficial tools.
Do not paste it into "wallet recovery" or "wallet verification" sites.
If your seed phrase was exposed even briefly: treat the wallet as compromised and move funds to a new wallet you control.
Display Controls Are Not Security Controls
Balance visibility, hidden assets, and hidden transactions affect what you see in the terminal. They do not:
Protect funds from on-chain movement.
Remove assets from the blockchain.
Hide transactions from anyone watching on-chain.
Display controls are convenience — security is in the wallet, the seed phrase, and the prompt you approve.
More to Explore
What you hold, in one view.
The history view — verify there after every important move.
The starter checklist for new accounts.
Security checks compound. The five seconds you spend verifying a withdrawal prompt save the hours you would spend chasing a misrouted send.
FAQs
What if I sent funds to the wrong network?
Most wrong-chain sends are permanently unrecoverable. Some chains and tokens offer rescue paths, but they're slow and not guaranteed. Always verify the network before a deposit.
Can support recover funds sent to the wrong address?
No — once a transaction is on-chain, only the holder of the destination address controls those funds. Support cannot reverse on-chain transfers.
Is the wallet prompt the same as what the terminal shows?
The terminal shows the *intent*; the wallet prompt shows what's actually being signed. Always read the prompt — it's the canonical record of what your signature authorizes.
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